FAQ

RENTAMANOR aims to create your perfect holiday, celebration or corporate stay. Below please find a list of frequently asked questions with answers which might be helpful. Please do not hesitate to get in touch with us if you would like further information or clarification regarding a stay with RENTAMANOR, by telephone (+44) 01983 854433 or email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How do we secure a reservation?

10% of the total fee is required to secure the reservation. After completing the booking form on the reservations page, you will receive a confirmation asking for a cheque for this amount to be sent to RENTAMANOR.

How do we find the property?

Directions with Google maps are provided on each individual property page. We are happy to provide further travel guidance should you require it; please contact us.

What time can we arrive at the property?

You may arrive from 4pm on your day of arrival.

What time do we have to have left the property?

This varies between properties and is stated on the information page for each property.

What is the procedure regarding key collection?

In most cases you will be met on arrival, however each property also has a secure key box for which you will be provided the code.

Is linen included?

Yes.

Are towels included?

This is stated on the information page for each property. If you are unsure please contact RENTAMANOR.

What is not included?

Holiday insurance is not included and it is recommended that guests secure a suitable insurance policy. RENTAMANOR does not accept liability for guests' possessions whilst in the properties.

Extra guests/camping

Number of guests is strictly limited to those named on the booking form throughout the stay; sorry, camping in the grounds is not permitted.

Changing or Cancelling a reservation

Changes to your reservation will be accommodated to the best of our ability. In the event a property becomes unavailable due to circumstances beyond RENTAMANOR’s control, alternative accommodation will be offered where possible or you may choose to receive a full refund. A full refund will be made if alternative options are not available. Refunds are limited to the monies paid at that stage. RENTAMANOR is not liable for changed/cancelled travel arrangements etc., associated with the reservation.

Smoking

All RENTAMANOR properties have strict no smoking policies. You are welcome to smoke in the outside areas using ashtrays provided. Please clear up smoking related litter including all cigarette ends etc., which must not be discarded in the grounds.

Parking

Each property has private parking.

Emergency Contact

In the event of accident, fire, etc. please call the usual Emergency Services 999.

For matters relating to maintenance of the property call 07749692011

Where are the closest shops? Supermarkets? Best walks? Pubs? Restaurants?

These are listed in the Information book at each property. If you would like a copy before arrival we can email it to you.